Account & Data Deletion
Delete your MiHub account
You can permanently delete your MiHub account and the personal information linked to it at any time: right away in the app, or by emailing us if you no longer have the app.
Delete your account in the app
- Open MiHub and go to the Profile tab.
- Tap Settings (the gear icon), then Account.
- Tap Delete account and confirm.
Your account is deleted immediately and you are signed out. This cannot be undone.
No longer have the app? Request deletion by email
- Email us from the address you sign in to MiHub with, at privacy@mihubapp.com.
- Subject line: use the following subject line:Account Deletion Request - [Your Username]
- Include your MiHub username in the body of the email. Sending from your sign-in address is how we confirm the account is yours.
- Identity verification: our support team will verify your ownership of the account within 48 hours to prevent accidental or malicious data loss.
- Deletion: once verified, your account is deleted within 30 days.
- Confirmation: we will email you once your request has been completed.
What is deleted
- Your profile: name, username, email address, profile photo and cover photo.
- Your activity and preferences: hobbies, saved Meets, followed hosts and notifications.
- Your chats and payment proof: your conversations with hubs and the payment screenshots you sent, including the stored files.
- Your Meet participation: requests to join, your spots in upcoming Meets, and group invites. Any group you lead is released.
What we keep
- A one-way hash of your email address. It cannot be turned back into your address; it only stops your deleted account from being re-opened automatically.
- Security logs of app requests, such as IP address and device type, no longer linked to you.
- Records held by hosts and venues. Bookings and customer records a host or venue keeps in its own systems belong to that business, not to MiHub.